Having troubles logging in? Or, trying to create an account but your email address is already in use? No worries, we can help!

If you've used your online account before and just forgot what your password was, you can use our quick password reset tool. Visit https://victory915.com/account/forgot.php and enter your email address. If you've entered a valid email address on file, you'll receive an email with a link to set a new password.

Trying to register online but get a message that says your email is in use? This means you've probably given over the phone, created an account a long time ago or used another Victory service (like Victory OnDemand). Just follow the same reset instructions above and you can get right into your account.

Just so you know, the staff at Victory cannot send a reset link to any email other than the one on file. And, because your password is encrypted, we won't be able to give you a hint as to what it may be.

Interested in how your password is stored? We use this.

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